Customer Review
Average Rating: 4, Reviews: 25
BritishAirportDirect Firstly, I want say thanks for a superb service, you transformed a task that I though was going to be like herding Cats into a Box, into a smooth professional pick up service. Your drivers were on time and gave a first class service to your business. Looking forward to using your services in the future. BritishAirportDirect
Stuart Green
BritishAirportDirect Thank you i am impressed with your company you have been on time and the driver was patient and helpful. My friend and I will definitely use you in future. BritishAirportDirect
BritishAirportDirect i have used your company a second time and you were just as good as the first on time and helpful, BritishAirportDirect
BritishAirportDirect Opened an account last week. The service so far has been excellent. The drivers are punctual and the office support is faultless. Well done Solihull Taxi Cabs. BritishAirportDirect
BritishAirportDirect How nice to have a first class service every time, with helpful office staff and drivers. BritishAirportDirect
BritishAirportDirect Thanks for the superb service. I forgot my purse in the car, and the car driver promptly returned everything - intact . I have never experienced such happiness to have my purse back ! BritishAirportDirect
BritishAirportDirect this company is very reliable and helpful.A lot better than the previous taxi company i used. BritishAirportDirect
BritishAirportDirect Had received outstanding service!! The pick up from the bus stop had gone wrong due to the bus driver but the taxi driver went the extra mile to find me in the middle of nowhere. BritishAirportDirect
BritishAirportDirect Thank you. Bang on time and the driver was very chatty and helpful. BritishAirportDirect
Rob Freestone
Basall common Kenilworth
BritishAirportDirect Fantastic service on return to Canada. First class! Thank you. BritishAirportDirect
Solihull on return to Canada
BritishAirportDirect You’re a star, thank you so much – I wish everyone I dealt with in the day was as good as you guys! BritishAirportDirect
Kerry Stenning
West Drayton, Middlesex,
BritishAirportDirect Thank you for a really good service.There would be no hesitation of us using you again. BritishAirportDirect
Hall Green
BritishAirportDirect Sajjad has been extremely helpful to an investigation I have had reported to me. Thank you so much Sajjad BritishAirportDirect
Jo McLean
BritishAirportDirect Just wanted to tell you how pleased mum and I have been since 1st using u back in Oct. We are really impressed with the reliable and caring service we've received. Very Grateful to the super efficient lady in the office, and the 2 drivers we've had this week who are so thoughtful and careful when moving mum in her wheelchair. Look forward to using your Taxis again before long. BritishAirportDirect
BritishAirportDirect Great service, professional team, very much appreciated. BritishAirportDirect
BritishAirportDirect Thank you so much for two hassle free trips to and from the hospital. Arrived on time, very polite and helpful drivers and a trouble free journey. You made travelling with a wheelchair into a good experience, something I thought was impossible. I would recommend any wheelchair user to use this taxi firm. BritishAirportDirect
Sara Goodwin
BritishAirportDirect I have used Solihull Taxi Cabs for the past three years for the purpose of transporting my elderly (98 years young) mother to various placs each week. On average my mother uses the services of Solihull Taxi cabs atleast 8 times per week. We have always found the drivers to be kind and courteous and more importantly totally reliable. Michelle in the office is an absolute pleasure to work with and I would commend the service to anyone. I would give them a gold star rating every time. Well done. BritishAirportDirect
Peter A Thomas
BritishAirportDirect Thank you for the service I have received from your company this last two days. Your driver was very polite and courteous. I will definitely recommend you and your company and will use you again when needed. Kind Regards BritishAirportDirect
Barbara Smith
BritishAirportDirect We needed a taxi with wheelchair access to transport my mum for her COVID vaccination. Your comoany helped turn what was initially a very stressful time for my mum into something almost enjoyable by providing a 1st class journey there and back. Firstly the Office called back to confirm my requirements when we got cut off which was very reasuring. The very friendly driver turned up on time and dealt with getting mum and wheelchair into the taxi. He also waited until after the appointment to bring her home. I can't fault the service and would recommend to anyone. BritishAirportDirect
Alison Cooney
BritishAirportDirect I booked a car with full wheelchair access 24 hours in advance to take my 96 year old mother to a clinical appointment. Although I'd booked in a way that gave us 10 minutes greeting space, when the car hadn't turned up 10 minutes after the booked time and I'd received no call I phoned the office number. It rang out for a minute and then cut out. Tried again, same result. By this time the car was 15 minutes late so tried again and was told the car was still 8 minutes away which would have made it too late for her appointment. I know that things go wrong but the failure of a car to turn up with 20 minutes of the appointed time and the failure to notify me in advance that there was a problem caused massive problems for me and distress for my mum. Can anyone suggest a reliable alternative taxi sim in Solihull with wheelchair access? BritishAirportDirect
Andy Clark
Job's Close, Knowle
BritishAirportDirect I have used Solihull taxi cabs several times recently to take my wife in wheelchair to appointments at hospital. The service has been first class. The drivers being more than helpful in getting the wheelchair and patient out of the house and into the cab. We have never had to wait more than a few minutes when telephoning fir the reverse journey after the appointment. Excellent service BritishAirportDirect
John Wroe
BritishAirportDirect Wonderful service. Booked a wheelchair accessible taxi to take my dad from Solihull to Walmley and back. The driver, Mayorben ( sorry about the spelling!) was great. He was polite and considering it never stopped raining and he got wet four times, he was still smiling. Definitely would use them again. BritishAirportDirect
BritishAirportDirect Asbolutely first class service in every respect. From the moment I made contact with Michelle in the office and mom was collected by Mr Hussain, the customer service was superb. Arrived on time, no fuss, just patience and kindness all through. Really refreshing and most appreciated by all. Would 100% highly recommend and have no hesitancy in using the service again. Just excellent. Huge thanks from us all. BritishAirportDirect
Acocks Green
BritishAirportDirect We were delighted with the service from the ‘Black Cab ‘ driver . He transported my elderly mother ( wheel chair user) with my son and his ( now) wife to the Register Office. Well kept vehicle . Driver was professional, friendly and helpful . Thank you BritishAirportDirect
BritishAirportDirect Positive: Professionalism, Punctuality, Quality, Value Booked a taxi for my wheelchair bound mom to attend our sons wedding. The service from guest phone call to pick up and collection was absolutely first class. Communication was superb, taxi was on top, the driver really looked after mom Beautifully. Would highly recommend. Michelle who organised it from the office and Mr Hussain who collected and dropped off mom were wonderful. Mr Hussain our lovely taxi driver was so very kind and patient getting mom in and out. Just excellent all through. Massive thank you. BritishAirportDirect
Vincent White